FAQ

Inspired to Paint is an online art mentorship site with Elizabeth Robbins and Shanna Kunz.  This is a subscription/membership course that you can join for free and start watching two full instructional videos along with lots of free content about art materials.  New content is added each month.  Full length lessons, Concept lessons, Business Tips, Art History, Group Critiques and much more.

Yes, We have our streaming site available if you would prefer to stream rather than download.  Please visit Stream.InspiredtoPaint.com

Our videos are hosted through Vimeo.  Once you purchase the download version you will immediately get an email confirming your order with links to download.  you can also access your download orders through “My Account”.  You are allowed 5 downloads to any device.  If for some reason you are having issues with the download, please don’t hesitate to contact us.  We’re here to help.  Please understand that the video files are quite large.  anywhere between 5-20 Gigs.  Please make sure that you have enough storage on your device.   If you are downloading to an Ipad, it will be helpful to have the Vimeo App found in the App Store.  It is free.   Once you are logged into your Vimeo account, you can click on the link in the email or from your “My Account” page and the video will be downloaded to an OFF LINE folder within the app.

If  there is a problem with a DVD we will be happy to exchange it or refund your money.  If for some reason you have problems with the download version and would like the DVD, we will be happy to send you one. 

If our records show that you have already downloaded the video, we can not process a refund for you.

Orders are processed within one day and shipped  priority mail for all USA orders.     You should receive your order within 4-5 days.

International Orders could take 2-3 weeks

We process your credit card through Stripe and Paypal.   All your information is completely secure.